Frequently Asked Questions
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A retainer of your trial cost, travel fee and contract are needed to secure your date.
Other payments can be made the day of the wedding, or can invoice can be sent prior of your day for the remaining balance.
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On wedding days, we dedicate our full morning to you and your bridal party. Because travel, setup, and the time we block off for your date are the same whether I’m doing one person or multiple, we require a service minimum.
Think of it as reserving us exclusively for your big day—so you know you’ll have a reliable, stress-free experience.
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Our team arrives 15-30 minutes before we are scheduled to begin with your wedding party to set up etc.
Our team will set up an area for hair or makeup usually we would ask for a location with lots of natural light for applying the makeup if possible and for hair an area that has a plug point for the hair appliances.
Based on the timeline you have reviewed and approved prior to your wedding day we will start with your wedding party at the allotted time. Each service takes around 45 minutes, however, we do build in a cushion for any clients that take a little longer or need changes.
For our bride, we give minimum 1 hour per service so we can take our time and have you relax.
Once everyone is ready we use the last 30 minutes for touchups, lips, etc. to ensure you are all camera ready for the day ahead.
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If you get a tan after your trial run, don’t worry as the makeup can be color-matched again on the wedding day to blend with the tan.
If you are thinking of changing your hairstyle dramatically in color or length we would strongly advise having this done first before booking the trial so you can then see how the hair will look on the wedding day as if it changed after the trial the hairstylist cannot guarantee the style will look the same.
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No, we do not provide the hair extensions. The pricing for clip-in extensions on the investment sheet is for the installation and styling of the clip-ins. You may reach out for recommendations/color matching but you must purchase them yourself.
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No, the cost is the same whatever day you book as we believe there should not be a premium for a certain day of the week or public holidays.
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Absolutely. We ask our clients to wash their hair before any styling appointments. It is easier for us to add the right amount of texture to achieve the style you have picked when your hair starts clean.
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Bridesmaids and moms don't need to have a trial run but we are happy to schedule an appointment before the big day to alleviate any concerns.
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Typically we suggest having a trial run 2-4 months prior to the wedding day.
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We will follow up after your trial run to discuss your feedback and any changes you want to make. If you are unhappy we will gladly do a second trial run to make sure we create the perfect look for your wedding day.